<< Click to Display Table of Contents >> Navigation:  Installation and Update Guide > License management > cadett ELSA licensing > Hardware locks > Updating hardware locks > General procedure

To avoid unnecessarily interrupting production, please proceed as follows:

 

1.Send a request for a hardware lock update to license@cadett.com. The most important information that you need to provide in your e-mail is the serial number of the hardware lock. The serial number is a four digit hexadecimal number (in the interval 0000 – FFFF) which is printed on the physical lock or on a label attached to it.

 

2.You will get a reply containing a license code. Using that code, you can update the hardware lock.

 

3.If the number of licenses is changed in the update, the license server needs to be restarted. If the number of licenses is unchanged, no restart is needed. When updating cadett ELSA on the license server, a restart of the license server is made automatically, so no additional measures needs to be taken. If the license server is not located on the same computer as the cadett ELSA installation, you need to restart the license server manually when applicable. The same is true if the reason for the hardware lock update is not a new version but for instance an increased number of licenses.

 

4.When all your hardware locks are updated and working, it will be time to update the software.